Privacy Policy

Last updated: January 15, 2025

1. Data we collect

At makeitgracy we collect information that you provide directly to us through contact forms, inquiries, or service requests. This includes your name, email address, phone number, and any message you send us. We also collect automatic technical data such as IP address, browser type, operating system, and pages visited through cookies and analytics tools.

2. Purpose of processing

Your data is used exclusively to: respond to your inquiries, manage requests for industrial design, visual identity, and packaging audit services; send information about seminars and market trends if you have requested it; improve the browsing experience on our site; and comply with applicable legal obligations.

3. Cookies and tracking

We use first-party and third-party cookies (Google Analytics) to analyze site traffic and understand how visitors interact with our content. You can manage your cookie preferences from your browser settings. We do not use cookies for advertising or remarketing purposes.

4. Storage and security

Your data is stored on secure servers within the territory of the Dominican Republic and the United States, with access restricted to authorized personnel. We retain your data for the time necessary to fulfill the described purposes or until you request its deletion.

5. Disclosure to third parties

We do not sell or rent your personal data. We may share information with technical service providers (hosting, email platform, analytics tools) who act as data processors under strict confidentiality clauses. We never share data for unauthorized commercial purposes.

6. Your rights

You have the right to access, rectify, delete, and port your personal data, as well as to limit or object to its processing. To exercise these rights, contact us by email or phone. If you believe the processing does not comply with regulations, you may file a complaint with the competent supervisory authority.

7. Commitment to transparency

makeitgracy does not make misleading claims, does not use false urgency, does not present fake testimonials, or claim unverified official affiliations. All information about our consulting services in industrial design and aesthetic positioning is truthful and based on documented results. We do not guarantee specific results without a prior analysis of each case.

8. Contact for privacy inquiries

For any requests related to your personal data, you can write to us at info@makeitgracy.com, call +1 835 835 2982, or visit us at Urbanización Buenaventura II, Santo Domingo Este, Santo Domingo, 03006, Dominican Republic.

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